Privacy Policy

What Information We Collect

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number ("Personal Information") when you place an order with us. Under certain circumstances we do also collect the user's IP (i.e., the Internet number associated with your specific computer) address, but only when we suspect that credit card fraud may have occurred. We also may periodically conduct surveys of visitors to our Web site. This helps us better understand what our customers would like to see from us. We use this information for internal marketing research purposes. We may contact a visitor who responded to a survey for more information, but only if that visitor has told us that they don't mind being contacted. With respect to emails that you may receive from us, we capture data related to the opening, click-through and sales conversion process. This information is used for internal review and analysis only.

Use of Information that You Provide

At Scooter Direct we collect Personal Information only for the purposes of fulfilling orders, providing a high level of customer service, gaining knowledge internally regarding what our customers want and mailing circulars and special offers from ScooterDirect.com and its subsidiaries. We do not give or sell Personal Information to any other party, except to those of our employees and agents whom we rely on to handle this information on our behalf in accordance with the above purposes.

Release of Information to Protect Website and Others

Scooter Direct may release Personal Information when we believe, in good faith, that such release is necessary to comply with law, protect the rights, properties or safety Scooter Direct, our users or others, or enforce or apply the terms of any of our user agreements.

How to Opt-out

We ask that you tell us when you do not wish to receive periodic e-mails from us. We will only send e-mail for customer service purposes and to those visitors who have indicated that they wish to receive other types of e-mail from us and our subsidiaries. If at any time you wish to stop receiving e-mail from us, you can always remove your e-mail address from our mailing list by unsubsribing your e-mail address under our Discount Club on the main page of ScooterDirect.com or by sending an e-mail to [email protected] stating that you wish to unsubscribe and indicating in the subject line of the e-mail "NO E-MAIL".

Security of the Information You Provide

Among our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used. The computers that store your Personal Information are located in a separate facility which employs the latest in firewall and security technology. If you set up a customer account, information entered is password protected. We recommend you exercise extreme care in protecting your password information and do not publicly share any of your passwords. If you prefer not to disclose your credit card information online, you can always place your order by calling our sales department at 1-800-987-6791.

Use of Cookies

We use cookies to provide our customers with streamlined ordering and other useful features. Cookies are pieces of information that are stored by your browser on your computer's hard drive. Cookies make Web surfing easier for you by saving your customer identification information while you're at our site. The use of cookies has become an industry standard used by most major Web sites. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Please continue to review our privacy policy from time to time so that you are aware of our current policy with respect to cookies.

Use of Information in Sweepstakes and Contests.

Occasionally, we may run a promotion such as a sweepstakes or a contest, and you will be given the opportunity to enter by filling out an entry form. Your entry information will be used for the immediate purpose of notification in connection with the sweepstakes or contest, in the event you win, and sometimes address information may be used to verify identity. If you choose to enter such a promotion, you may also have the opportunity to consent to receive future communications from ScooterDirect.com and its subsidiaries. Since we value your privacy, you will always have the opportunity to stop such communications by opting-out, as detailed above. In addition, some promotions may have one or more co-sponsors, and you may also be asked upon entry to consent to receive future communications from such co-sponsors. In the event your consent is indicated, your information from your entry will be shared with such co-sponsor. In connection with any communications from unaffiliated third-party co-sponsors, they will be responsible for advising you of their own privacy policies regarding the use of your information, and you should be sure to read them. In all events, we will make it clear to you in the entry form, before you submit it, whether you are consenting to receive information from any party, and you will be given the opportunity to confirm or withdraw such consent prior to submitting your entry. In any case where we ask you for personal identifiable information and you elect to have us share your information with third parties, such as in the promotions discussed above, those elections to have your information shared will supersede anything to the contrary in this Privacy Policy.

Intended Users - Use By Children

All products available for sale on the ScooterDirect.com website are intended to be purchased by adults. We do not knowingly collect personal information from children under 13 years of age. Scooter Direct will promptly delete information provided by a child.

Terms and Conditions

Contents of Site - All materials including images, illustrations, designs, icons, photographs, and written and other materials that are part of this Site: ScooterDirect.com are copyrights, trademarks and other intellectual property owned, controlled or licensed by Scooter Direct collectively and or its subsidiaries and affiliates. The contents of our site are for personal use only. No right, title or interest in any download materials or copying is transferred to you. You may not reproduce, publish, distribute, publish, display, modify, sell or exploit in any way, in whole or in part, any contents of the site, or any related software.

Product Information

Scooter Direct makes no guarantees or representations of the accuracy of the product specifications and information whatsoever. We may change, move or delete portions of, or may add to, our Site from time to time. Use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed.

Disclaimer

All contents of the site are provided on an as is basis without warranties of any kind, either expressed or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for particular purpose. You acknowledge by your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that ScooterDirect.com shall not be liable for any damages of any kind related to your use of this site.

Your Acceptance of these Terms

By using our Web site, you agree to accept the Scooter Direct privacy policy. Make sure you read this policy carefully, because if you do choose to use our Web site, you automatically agree to this policy. If you do not agree to this policy, please do not use our Web site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. If this policy changes in the future, we will let you know by posting the policy on our Web site or by sending an email to our opt-in list. Please check this page periodically for changes. Your continued use of our Web site following the posting of changes to these terms will mean you accept those changes.