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Sorry we do not accept international purchases outside the USA.

Your credit card will be charged as soon as we process your order and send it to shipping. Back Orders will be charged one business day before shipping.

All in-stock items take 3 to 10 Business days to be delivered. If an item is not in stock, we will inform you with an estimated time of arrival.

You can track you order online as soon as it ships: Tracking Department.

Your Scooter or power chair will arrive Pre-Assembled. You will only have to connect the batteries and pop the seat. Some Lifts and carriers require minimum assembly before installation. Most of all other products arrive fully assembled.

Sometimes items on your order ship from different warehouses from all over the country. You might receive you scooter first and the batteries or accessories after in a different delivery. Please wait for few days before you report missing items on you order.

We offer the Best Online return Policy. Returns are accepted 30 Days from the date of purchase in brand new condition. We charge 15% Restocking fee and freight. Check our Return Policy for more details.

YES, if you purchased a new automobile in the last 6 months to a year. You may be reimbursed from the manufacturer for your purchase of a lift or ramp: Mobility Programs FORD - $1000, 1- 800-952-2248. CHRYSLER - $750 - $1,000, 1- 800-255-9877. GM - $1000, 1-800-323-9935. TOYOTA - $1000, 1-800-331-4331. LEXUS - $1000, 1-800-255-3987. SATURN - 1-800-553-6000. VW - 1-800-374-8389.

Medicare has certain coverage criteria that must be met before they will pay for equipment. For a scooter or power chair to be considered medically necessary, all of the following coverage criteria must be met: - Your condition is such that a wheelchair is required for you to get around in your home, You are unable to operate a manual wheelchair, - You are capable of safely operating the controls of the scooter or power chair, and - In addition, a patient who requires a scooter usually cannot perform functional ambulation skills and has limited strength or use of the upper extremities. The patient should also have adequate trunk stability to "hold" themselves upright in the seat. Note: An individual who requires a power wheelchair is totally non-ambulatory and has severe weakness of the upper extremities that prevents them from self-propelling in a manual wheelchair.

IMPORTANT: Medicare now has a rental program for mobility scooters, power wheelchairs, hospital beds and some other mobility / assistive products. So, now that these devices are a rental, you have a limited selection, and the device may be used.

Please Note: Medicare will not cover lift chairs, mobility scooters, power wheelchairs and other mobility devices if the patient is in a hospital, rehab facility, skilled nursing facility, or nursing facility.

Now, in many areas, called competitive bidding areas, you must get most devices from a select group of suppliers chosen by Medicare. If you are outside of the competitive bid areas you will need to find a dealer who can bill Medicare (call Medicare at 1-800-633-4227 to locate a provider).

We have chosen not to be a Medicare or Private Insurance providers so we can not file Medicare claims for you. We will provide you with a sales receipt and you may file with the appropriate insurance/agency on your own behalf.

If the equipment is medically necessary and you qualify, most insurance providers including Medicare will cover the first 80% after your deductible is met for the year. The remaining 20% is typically covered by your secondary insurance. If you have no secondary insurance you would be responsible for the secondary portion. If you are covered no money down is required

A scooter must be steered and is best suited for individuals with sufficient use of their upper body and arms to operate the handlebars. A scooter also requires more room for maneuvering than a power chair. Finally, a scooter is not recommended for those with a rapidly progressing condition.

To ensure comfort and safety, a scooter first must possess adequate capacity for a person=s height and weight. The second consideration is the environment in which the scooter will be operated. Rough or outdoor terrain may require more power and larger tires, while primarily indoor use may call for smaller tires and a better turning radius. The selection of a scooter that will be transported also may be affected by the limitations of the vehicle in which it will be carried